There are many names for internal communication: internal corporate communication, internal public relations, internal relations, employee communication, employer communications or internal company communication.
In all industries, smooth internal communication processes are of great importance for the success of a company. Seamless internal communication ensures that everyone is integrated, and that important information does not pass them by.
Special challenges for internal communication
Industries with varying working hours, structures and areas of responsibility present a particular challenge, as is the case in the hotel industry or the healthcare sector. Uniform communication is difficult to guarantee here.
Companies must find ways and means to share important information quickly, reliably and securely. In order to ensure the highest possible effectiveness, internal communication must meet particularly high requirements here.
In the absence of a tool that meets all requirements, employees’ resort to alternatives that they know from their everyday lives. Messenger services like WhatsApp or email are high on the popularity ladder.
A study by the German Data Protection Institute (DDI) found that (article in German):
The possible alternative is communication by e-mail. This is particularly critical in the hotel environment. Show surveys:
In industries where employees are scattered and constantly on the move, coordinating and keeping everyone on the same page is an immense challenge. However, employers who allow their employees to find their own ways of communicating with each other internally risk a great deal.
Messenger services - practical, but insecure:
E-Mails - only supposedly safer and confusing:
When it comes to internal communication in complex work environments, communication channels beyond freely available messengers or professional e-mail are required. A modern communication app for the professional sector solves all these pain points in internal communication.
The internal communication via app also fulfils all the requirements that a modern clinic places on successful internal communication. It has the following functions:
With an intranet app, you can confidently achieve the following ten points: