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Aware and empowered

To ensure a positive guest experience and high guest satisfaction in hotels and restaurants, your employees need to be informed. The Qnnect App with secure messaging and real time chat enables employees to coordinate in real time while they are on the go throughout your facility. Allow your staff and managers in planning, cleaning, housekeeping and HR to organize themselves easily and efficiently. Develop trainings that provide your staff with the relevant information in an engaging way. Ensure consistent and positive service quality with the social workplace app Qnnect.
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Achieve higher guest satisfaction with instant staff information! 
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Helping staff to provide excellent customer service

Your employees drive a positive customer experience and guest satisfaction. They represent your establishment in every interaction with a guest. With the Qnnect App, you empower your staff with the latest information at their fingertips. You can give real time feedback, share relevant information and allow your teams to communicate effectively, increasing employee motivation. Qnnect is your app for internal communication and collaboration, leading to excellent guest service.
Empower your employees, increase guest satisfaction
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Fast response

When your customers and guests need an answer, time is of the essence. The Qnnect App enables your employees to obtain the necessary information rapidly. Give your hospitality team this internal social network app to reach out to the relevant colleagues and communicate with secure messaging. Ensuring that they have the right information at the right time, regardless where they work. Qnnect instantly connects all of your teams and lets them collaborate to improve their customer response.
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Greater responsiveness to your guests.
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Learning is easy

Continuous learning can be engaging and fun! Use the Qnnect App to train and develop your employees and enable social learning. Increase staff engagement and knowledge with Qnnect’s micro learning and quiz function. Create simple and educational trainings that speed up onboarding of new employees.
Take staff learning to a different and engaging level.
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Intuitive for users

Qnnect is easy. It’s intuitive. The Qnnect App is for everyone in your organization, independent of role, training and age. This app works across all popular platforms and devices. We partner with you to support a smooth implementation and help you fully integrate Qnnect into your organization. This way you have a thoroughly positive experience and your results benefit.
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Reach your staff in an intuitive way.
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Increase productivity

One of your guests has a special request, a light bulb needs to be replaced or wi-fi access fixed. Small issues may require substantial effort to result and are critical for guest satisfaction. Thanks to the Qnnect App, your teams are empowered to coordinate and find solutions rapidly. The messages reach the competent recipients – facility management, room service, kitchen staff, HR or front desk. This reduces response time, increases guest satisfaction and motivates your employees. Thanks to the Qnnect App, your productivity increases.
Deliver great guest solutions fast – increase motivation
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Internal communication was our biggest problem. Information given to managers and executives wasn’t making its way down the ranks. With the Qnnect mobile app, we were able to resolve this issue.

Now, every staff member with the app gets the information they need on a much more regular basis. We noticed positive results, including a more tightly-knit team and improved overall “team spirit.” Employees have an increased sense of belonging in the company and are eager to share the work they are proud of.

Sandoz Foundation Hotels Logo
Sandoz Foundation Hotels
Crowne Plaza Logo
Crowne Plaza Geneva
Intercontinental Logo
Intercontinental Geneva
Sandoz Foundation Hotels Logo
Sandoz Foundation Hotels,
Switzerland
How can Qnnect help empower your staff and delight your guests?
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