The human factor is crucial if you want to successfully implement a new technologie in your company. A communication tool without people who create content and promote the utilisation has no value. At Qnnect, I see my role as Customer Success Manager being the human factor, which completes our communication app. It is my role to accompany and consult our clients to implement successfully Qnnect in their company and always find value in the utilisation of our technology.
Head of Customer Success
Having a personal background in professional sports I bring a deep understanding of the unique value of professional coaching. As a customer success manager, I take on a coaching-role, accompanying my customers and ensuring a successful long-term integration of Qnnect in their daily business.
Customer Success Manager
I see clients’ involvement as the key to Qnnect’s customer success. The ability to knowledge transfer and train our clients empower them to maximise the potential of using Qnnect by incorporating it in their daily business operation. With 8 years in client servicing, I assist our clients to embark on the journey to modernise internal communication and training through the use of Qnnect.
Customer Success Manager APAC